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Attleboro Nursing & Rehabilitation Center

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Attleboro Nursing & Rehabilitation Center
Attleboro Nursing & Rehabilitation Center
(21 Reviews)
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300 E Winchester Ave Langhorne, PA 19047
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Consumer Feedback

(21 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1.5 star average for Value
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Would you recommend this nursing home to others?
Absolutely Not
by Anonymous xxx.xxx.130.102
April 24, 2013
The interior of the Nursing and Rehabilitation Center seems oddly removed from the present day and age. Uninspiring shades of tan and brown dominate the walls and floors making the place appear rather dreary and dull. Everything there bears an outdated look, from tables to lamps and even the telephones by the residents' beds.

The Admissions' office which is located just behind the receptionist area does give the impression of a messy work environment but, to be fair, this is a busy office with scads of paperwork to be processed at all times. The two employees who work in Admissions are welcoming, warm and willing to help.

Unfortunately, it is a "hit or miss" proposition once you pass Admissions and attempt to find others who exude similar hospitality as the two people in the Admissions office.

Nurses seemed friendly enough and appeared to perform patient care duties efficiently, if not enthusiastically. The Aides, however, with one exception, failed to leave me with a similar impression. Although it was my mother's first day there, the aide assigned to her care made no effort to convey a welcoming attitude, and could not muster so much as a standard American greeting or short introduction upon coming into my mother's room for the first time. (from her apparent muteness I presumed this woman did not speak English, but I later learned otherwise).

It's all business here and some nurses, aides, etc. will snap at residents who step out of line or attempt to leave their beds or chairs without first summoning a staff member for assistance. Ensuring the safety of residents is of primary concern to this facility which, were it not for their somewhat harsh enforcement of the rules, would be commendable.

Rehab sessions for residents struck me as minimal, the food mediocre and, most importantly, the place fell flat with respect to the caregiver team's overall attitude and treatment towards residents.

This place may be fine for someone who needs little or no help with personal care or who can manage comfortably in a facility where the "care team' does not really seem to care very much at all..
by StayingAfterSunday xxx.xxx.64.163
February 07, 2013
Are you going to visit this provider again?
Not if my life depended on it
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.64.163
February 06, 2013
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous
January 23, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was this provider's office easy to locate?
Fairly Easy
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous
November 08, 2011
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
September 26, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Friendly Enough
by Anonymous
July 22, 2011
They ignored my questions and my appointment seemed rushed. I definitely don't trust their advice. They're only concerned about themselves. Their office was kind of gross. I was scared I was going to catch something from being in the office. The cologne they wore was nauseating. I wanted to cover my nose the entire time I was there. I could hardly stand being in the room. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to.
by tony
May 11, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office too cold?
No, it was fine
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
May 09, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
No
Were you able to relax during your appointment?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
March 30, 2011
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Map and Directions
300 E Winchester Ave, Langhorne, PA 19047