Arlington Villa Retirement Community

Arlington Villa Retirement Community
Arlington Villa Retirement Community 2601 W Randol Mill Rd Arlington, TX 76012
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
I did not feel safe with them at all. I was scared that something was going to go wrong. The Physical Therapists DROPPED me! I'm still suffering from this injury, and it has been over a year.
by Angel
January 06, 2012
I am going to refer everyone I know here. I absolutely love this place. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They have a very good professional reputation. I know that I'm under the care of an expert.
by Renee Dulock
December 06, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
October 25, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 17, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 15, 2011
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Was the waiting area spacious?
No, but I can always find a seat
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
by Anonymous
June 26, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Anonymous
April 22, 2011
Was this provider's office too cold?
No, it was fine
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider friendly?
Yes
by Anonymous
April 08, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider rush your appointment?
No
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider use current and safe equipment?
Yes
by Anonymous
March 20, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
March 17, 2011
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