Meadow Wood Hospital

Meadow Wood Hospital
Meadow Wood Hospital 575 S Dupont Hwy New Castle, DE 19720
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Consumer Feedback

(18 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Value
1.5 star average for Value
Their staff was friendly enough, but they didn't go out of their way to help me. I didn't gain much from my appointment with this provider. Don't think I'll have much good to say if someone asks me about it. I was surprised when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. I would never visit them again. I was very disappointed. I think adding another person to this provider's front office would have improved things.

Some of the nurses were nice and friendly, others weren't, and some of the night staff were just gruff and uncaring if you had a problem/concern. The social workers acted like they cared about you and helping you, but they really didn't... One said he'd find time to talk to me and never did, another said she's help with my home situation before release, but didn't at all. Also, even if you have no problems with addiction of any sort, you are put into a wing with addicts, some of them with terrible dispositions, and if you are female, you will have a very creepy time with old addict perverts coming onto you and touching you inappropriately. The psychiatrist was smug and distant, which really put me off and made me uncomfortable to talk to him. He invalidated my feelings and acted superior. This place is a joke and a half. I would rather die than ever end up in a place like this again.
by Q xxx.xxx.14.69
March 14, 2014
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Are you going to visit this provider again?
Not if my life depended on it
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous xxx.xxx.199.230
July 02, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Rob xxx.xxx.5.151
October 10, 2012
This is a terrible treatment facility for the mentally ill. It's all about the money. My daughter stated she was provoked on several occasions by the staff doctor. There was also a problem with the billing department. They refused to return calls for questions. Next thing we know we are faced with lawsuit threats. Stay away!
by Dana xxx.xxx.116.26
August 16, 2012
Did this provider listen to your input and concerns?
Yes
Was this provider's staff friendly?
Friendly Enough
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous
January 29, 2012
Was this staff friendly?
They did what I asked, not a bit more
by Anonymous
November 18, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office easy to locate?
Fairly Easy
Was this staff friendly?
Yes, they went above and beyond
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous
September 15, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider friendly?
Yes
by Anonymous
July 19, 2011
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