Lydia H. Collins, M.D.

Lydia H. Collins, M.D.
Cascade Women's Health, P.C. 1040 NW 22nd Ave, Suite 330 Portland, OR 97210
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Consumer Feedback

(36 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.212.28
May 31, 2012
I hate going to the gynecologist and get really nervous. This place was great. Very friendly and easy. Judy made me feel relaxed. They know me by name now and I never feel like they rush me even though I know I need extra because of my anxiety.
by June B. xxx.xxx.145.189
April 17, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by cookedglass xxx.xxx.63.76
April 12, 2012
An A+ team. I had an unexpected need for surgery and Dr. Collins and staff were fantastic. Every detail was attended to. Every single question answered beyond expectations. Support staff friendly and thorough. Dr. Collins even made a house call to care for me on the weekend after surgery to save me a trip to her office. Old-fashioned? You bet. In a great way. Dr. Collins is a dying breed.
by claire h. xxx.xxx.26.213
March 27, 2012
No wonder Dr. Collins is one of the best in the city. I was referred to her by my primary care for a complicated medical issue. Dr. Collins was incredibly thorough, going through my records in detail and explaining everything clearly, using analogies and diagrams to make it clear. She wrote down all my options than went one by one through each one so that I could make the best choice of how to handle my situation safely and in a way that worked for my situation. I felt like I was the center of her attention for as long as I needed it. The office staff was friendly and took care of all the complicated insurance authorizations so that I didn't have to worry about that at all. This is no big hectic office where you get lost in the flow!
by Cheri F. xxx.xxx.99.193
March 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by jane xxx.xxx.109.106
March 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by janet xxx.xxx.186.76
March 23, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
February 16, 2012
Office staff at the front desk was not helpful at all when I called back (after my appointment) with various questions, such as insurance coverage, and just brushed me off; no warmth whatsoever, even seemed annoyed. The appointment was rushed with doctor; just a basic pap, pelvic, quick breast exam and then out the door; I could have gone to any walk in clinic and received the same, or better, treatment. Dr. Collins was pleasant enough, just not interested in investing any time, perhaps (lack of care). I am now extremely disappointed with my visit, and have no desire to continue care with this doctor. Also, when I called back, I was put on hold for a long time after being told "hang on". I hung up, and would have thought the person would call back and apologize ...nope!
by New patient
January 10, 2012
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by H. Korman
December 16, 2011
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