They never left me for an extended period of time and I never felt ignored. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients.