Rudolf Churner, MD

Rudolf Churner, MD
Heritage Eye Center 1501 Redbud Blvd Mckinney, TX 75069
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 07, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
May 08, 2011
Did this provider have reasonable prices?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
April 29, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office too cold?
No, it was fine
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
April 28, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
April 27, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
April 07, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. Their staff is very friendly and professional. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by Anonymous
March 28, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
March 11, 2011
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