Katherine Roberts, MD

Katherine Roberts, MD
Williamsburg Endocrinology Inc 207 D Bulifants Blvd. Williamsburg, VA 23188
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Consumer Feedback

(44 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Dr. Roberts saved my life. My PCP missed obvious vitamin deficiencies and severe anemia for months on months. In the first few minutes with Dr. Roberts she identified the problem. In two months, I was almost back to normal levels (I had been in critically deficient levels). She is awesome! I plan on moving to the southside but I will travel however long to see her!
by HappywithDoc
November 23, 2011
Was this provider's office too cold?
No, it was fine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you recommend this endocrinologist to others?
Yes
by Anonymous
November 16, 2011
Does this provider have helpful information available online?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 02, 2011
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Dr. Roberts is the BEST.
by Patricia A Drummond
October 27, 2011
Dr Roberts and her staff are wonderful. She genuinely cares about her patients' well being and will address any concerns I have. Her staff is courteous and knowledgable. I was not kept waiting long either in the waiting area or the exam room. And my health is improving since seeing the Dr for a thyroid issue (rather than just being treated by my primary care dr).
by MB
October 18, 2011
Does this endocrinologist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this endocrinologist friendly?
Extremely Friendly
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 14, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this endocrinologist to others?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 29, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by MKS
August 24, 2011
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's office easy to locate?
Only with clear directions
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
by Anonymous
July 25, 2011
Dr. Roberts is fantastic! She's a no-nosense, I'm trying to save your life type of doctor. She's incredible and anyone who has her as a doc is in the best hands.
by Happy Patient
July 21, 2011
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