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Mark Dowell, MD

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Mark Dowell, MD
Rocky Mountain Infectious
(18 Reviews)
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918 E 2nd St, Rocky Mtn Infectious Disea Casper, WY 82601
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
October 25, 2011
Are you going to visit this provider again?
Sure
by Anonymous
September 29, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Connie
September 21, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
August 30, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer flexible appointment times?
Yes
Does this provider use current and safe equipment?
Yes
by Anonymous
May 01, 2011
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider answer all of your questions?
No, I left confused and frustrated
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was this provider's staff friendly?
Not Really
by Anonymous
March 23, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. The chairs in their waiting room were definitely above average. I was comfortable. They always made sure that I wasn't in any pain. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Ed Reiber
March 17, 2011
I had the pleasure of being taken on as a patient of this physician a couple months ago and have been nothing but satisfied with his care. Too bad all physicians are not as candid with their patients as he is. Since my first visit I have had the sense that he really does care about the success of my treatment for HIV. The same may be said about all the staff at Rocky Mountain Infectious Diseases.
by Jrainbolt1947
January 17, 2011
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Map and Directions
918 E 2nd St, Rocky Mtn Infectious Disea, Casper, WY 82601