Brian Hawthorne, MD

Brian Hawthorne, MD
Lakeside Family Practice 210 Lakewood Ctr, Lakeside Fam Pract Pllc Morgantown, WV 26508
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Consumer Feedback

(24 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was the waiting area spacious?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
April 15, 2011
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Christopher Kelly
April 04, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider use current and safe equipment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
March 30, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 09, 2011
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