Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. They were extremely late to all my appointments. I always had to wait over 45 minutes. Dr. Oskin is an extremely poor listener and communicator. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I would never recommend them to anyone. They were terrible.