Reproductive Healthcare Associates

Reproductive Healthcare Associates
Reproductive Healthcare Associates 700 Independence Cir Ste 2a Virginia Beach, VA 23455
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Consumer Feedback

(59 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.5.116
February 10, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the waiting room chairs comfortable at this provider's office?
Not really
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous xxx.xxx.66.116
February 05, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.41.36
January 03, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous xxx.xxx.90.195
October 01, 2012
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time they have always taken me back on time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here I have always had my scheduled appt. The Doctor and her staff always take the time to address every concern of mine immediately. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else the staff is very very friendly. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible and very easy to find. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls and very clean along with the rest of the office. You could tell they really made an effort to accommodate people with all different needs. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I would recommend them to everyone and anyone one if you are looking for a great doctor then you have found her. I have read all of the reviews before posting my own the good one and the negative ones I will tell you I got a good laugh on the neg ones the staff has always went out of their way to make me feel welcomed always professional, the doctor has always took the time to listen to me, and has never charged me anything my insurance has not left me. For the person who wrote it is illegal to charge for records Iam a paralegal please look it up on line or where ever you would like it is legal in every state to charge for records. Again great practice but dont take my word for it try the practice on your own you will not regret it.
by Kelly M xxx.xxx.19.21
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.191.80
September 04, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.247.61
August 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Mrs. Bruce xxx.xxx.69.211
August 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.137.73
July 11, 2012
The appointment was re-scheduled on multiple occasions due to the MD being gone on vacations. In fact, my birth control lapsed because the staff urged me to wait with respect to ordering my Mirena bc. They then sent me a bill for over $200 dollars when they were Providers with my insurance. They filed the wrong billing codes and when I contacted the incompetent front desk, they did nothing to correct this error. When I returned to have the birth control placed only days before my old bc lapsed they would not see me unless I paid an additional $200 at that moment. To say the least I left the practice. I had issues with obtaining my Mirena from their office to take to a different practice. They tried to charge me $20 a page for my medical records, which is illegal.

This practice overcharges for standard procedures. The front desk staff is impossible to communicate with and clearly doesn't have a high school education. The MD is money hungry and has no control over the management of her practice.
by They Suck xxx.xxx.3.148
July 04, 2012
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