Nancy Armstrong, M.D.

Nancy Armstrong, M.D.
THE OB/GYN GROUP 7603 Forest Avenue, Suite 403 Richmond, VA 23229
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Consumer Feedback

(71 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 06, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you leave the office feeling satisfied with your visit?
Completely!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
December 06, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
December 05, 2011
Did this provider listen to your input and concerns?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
December 01, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 17, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
October 31, 2011
I have been a patient of Dr Armstrong's since the early 1990s and can only speak from my experience. I find her is very accommodating with appointments, especially if concerns or an emergency are at hand. I have always been impressed by both Dr Armstrong and her staff who go out of their way to make me feel important to them. Their use of kind, respectful voices, and demonstrations of genuine thoughtfulness, and concerned are of examples of their professionalism. I have never experienced or witnessed any kind of client favoritism, I never feel rush, though on occasion have had to wait a bit to see her. I know at those times she is meeting the needs of a patient and know in kind she will give me the time when I am in need. When Dr Armstrong performed my hysterectomy, she took great efforts to explain everything as well as answered my questions. I also felt she tried to make my surgery as easy a situation as possible. I recall her asking just before the procedure, if from my previous surgical experiences there was anything had been a problem? I explained that when I woke from the anesthesia I always felt very cold but could never verbalize it . After my surgery I awoke to several nice warm blankets. This is just a small example of her thoughtfulness and good care. Her office is also located next to the hospital making it easy for patient visits if you are an in patient. She is also very, very gentle in her examinations and explains everything very nicely. Her concern about her patient's needs and welfare are in my view, genuine. She obviously reviews her patients throughly based on her recall of such things as medication ups and downs, medical history details, and past diagnostics. Recently I saw her for my annual visit while recuperating from a separate medical problem. She pointed out some things from my past medical history that were crucial pieces of information that both my other doctors and I had over looked, even though these things had nothing to do with her field of gynecology. Dr Armstrong displays great confidence as a doctor while being humble way, never discriminating or demeaning she is soft spoken, shows great skill, care, and empathy. Her wonderful bedside manner along with all the above are a rare fine. I highly recommend her as a doctor.
by Jerri LG
October 28, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by siri
October 11, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer flexible appointment times?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
October 03, 2011
Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They've never used foul language. They always make an extra effort to be polite and courteous. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. The office is conveniently located.
by Anne
September 23, 2011
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