Rosario Ferrer, MD

Rosario Ferrer, MD
Springfield Medical Clinic 6365 Rolling Mill Pl Ste 103 Springfield, VA 22152
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Consumer Feedback

(37 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Did they follow up with you after your appointment?
Yes.
Does this provider always put the customer first?
Yes, they always put customers first
Would you recommend this internist to others?
Yes
by Anonymous
September 30, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
September 28, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the waiting room chairs comfortable at this provider's office?
Not really
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you refer this provider to a family or friend?
Yes
by Anonymous
September 27, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
September 25, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider promptly return your phone calls?
Yes
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
September 15, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
August 19, 2011
Did they follow up with you after your appointment?
Yes.
by Anonymous
August 15, 2011
Was this provider's office easy to locate?
Fairly Easy
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 08, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by DeVois
August 03, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 01, 2011
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