Geoffrey Long, MD

Geoffrey Long, MD
Joshua Sager & Long 1800 Town Center Dr Ste 118 Reston, VA 20190
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.96.16
May 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.213.161
April 18, 2012
Do not go to this doctor: Initial meeting he spent ten minutes minimum telling me how he is never on time and I shouldn't expect any timely responses to calls unless it's an emergency. The one time I was sick when he "was my doctor" I tried 6 times to get through to his office with no success, they never answer the phone and do not have an answering service. I ended up having to go to an urgent care to be seen. For a physical, they made me book 6 months is advance, then the day I showed up they told me they don't take my insurance anymore and he COULDN'T SEE ME. They said they only way he could see me is to pay out of pocket but that I WASN'T ALLOWED TO SUBMIT TO MY INSURANCE! Then they wouldn't even tell me how much it would cost!!!!!! Worst doctor's office experience ever!
by sickofit
February 02, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
January 27, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It was easy to get the appointment time that worked for my schedule. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I am going to refer everyone I know here. I absolutely love this place.
by SGG
December 05, 2011
Was this provider friendly?
Yes
Was this provider's staff friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 21, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Herb Klippen
November 19, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office clean?
It was satisfactory
by Anonymous
November 14, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
August 05, 2011
I will definitely recommend them to people I know. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Their prices were pretty high, but I've had to spend more at other places. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Steve
July 22, 2011
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