Allen Fenderson, MD

Allen Fenderson, MD
Holland Road Family Practice 351 Edwin Dr Ste 102 Virginia Beach, VA 23462
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider seem up-to-date with the current advancements in their field?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
Without a doubt!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
March 01, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider listen to your input and concerns?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this family doctor friendly?
Extremely Friendly
by Anonymous
February 09, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 08, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider late to your appointments?
No, they were on time
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
December 28, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were you able to relax during your appointment?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this family doctor's staff friendly?
Yes
by Anonymous
November 07, 2011
They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by David E. Oakley
October 31, 2011
Was this provider's staff friendly?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did you experience unnecessary pain during your visit?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
October 30, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
October 28, 2011
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I am going to refer everyone I know here. I absolutely love this place. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
by Kirk
October 27, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
October 21, 2011
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