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Robert Blackwood, MD

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Robert Blackwood, MD
Family Medicine Ctr
(132 Reviews)
> Get Phone Number & Directions
1201 Lake James Dr Ste 200 Virginia Beach, VA 23464
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Consumer Feedback

(132 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.6.36
April 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Pamela L. Harris xxx.xxx.190.168
March 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.242.125
March 14, 2012
by Anonymous
March 06, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
March 03, 2012
I wouldn't think twice about sending my friends and family here. They are very good at what they do. The office was very easy to locate. I didn't have any trouble finding it at all. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Gwen Mann
February 28, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office clean?
Yes everything was neat and sterile
Was this family doctor friendly?
Yes
by Anonymous
February 22, 2012
I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Barbara Baker
February 17, 2012
Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. They didn't help me as much as I was hoping and didn't answer all my questions. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared.
by A patient
February 14, 2012
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Their staff is very friendly and professional.
by Elizabeth Bonnett
February 08, 2012
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Map and Directions
1201 Lake James Dr Ste 200, Virginia Beach, VA 23464