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Donn Cobaugh, MD

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Chester, VA

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Family Physicians Of Chester

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Donn Cobaugh, MD
Family Physicians Of Chester
(39 Reviews)
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12801 Iron Bridge Rd Ste 200 Chester, VA 23831
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Natalie
December 20, 2011
Does this provider have helpful information available online?
Yes
by Anonymous
December 05, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Would you refer this provider to a family or friend?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous
November 30, 2011
Dr. Cobaugh is a man of few words. While he is not overly friendly, he is in no way rude. He is pleasant and all business. I can't really complain about their bedside manner. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Their staff is friendly and polite, although not overly so. They gave me sufficient information to make a decision about my treatment plan. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I've been a patient for nearly 20 years, and I've always felt that the office could use a dose of charm. It's run as a business - period.
by Julie
October 07, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
September 13, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
August 31, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Would you recommend this family doctor to others?
Yes
by Anonymous
August 27, 2011
Does this provider offer flexible appointment times?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 19, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have helpful information available online?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 08, 2011
They have a very good professional reputation. I know that I'm under the care of an expert. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Natalie
July 07, 2011
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Map and Directions
12801 Iron Bridge Rd Ste 200, Chester, VA 23831