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Robert Laibstain, MD

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Robert Laibstain, MD
Indian River Family Practice
(26 Reviews)
> Get Phone Number & Directions
1016 Justis St Chesapeake, VA 23325
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
by Anonymous xxx.xxx.54.128
July 15, 2013
Would you recommend this family doctor to others?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.82.210
July 03, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by trudy xxx.xxx.160.18
March 04, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider rush your appointment?
No
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Yes, they always put customers first
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.86.236
February 11, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you by name?
No, I always have to remind them
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.85.104
December 04, 2012
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by JP xxx.xxx.39.66
November 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Trudy xxx.xxx.37.5
April 02, 2012
It is obvious that their office is cleaned regularly. It was fantastic. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by jessie
March 04, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this family doctor friendly?
Yes
by Anonymous
October 17, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was the waiting area spacious?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
October 15, 2011
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Map and Directions
1016 Justis St, Chesapeake, VA 23325