Matthew Brown, MD

Matthew Brown, MD
1975 N State St Orem, UT 84057
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider have helpful information available online?
Yes, but very little
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 23, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider late to your appointments?
No, they were on time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider give unbiased advice?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 21, 2012
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
February 13, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 30, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
January 23, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
January 17, 2012
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 03, 2012
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. When comparing them to others I have visited for the same condition, they are among the best I have seen. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable.
by Margie Bradbury
December 22, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning. They always take that extra step to make me feel special. I always enjoy my appointments here. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
by Jodie newman
November 29, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 17, 2011
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