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Douglas Mower, MD

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American Fork Clinic

American Fork, UT
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Douglas Mower, MD
(35 Reviews)
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226 N 1100 E Ste A American Fork, UT 84003
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
February 28, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
February 13, 2012
One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. It was easy to get the appointment time that worked for my schedule. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.
by Aimee
February 07, 2012
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. When comparing them to others I have visited for the same condition, they are among the best I have seen. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They barely had any magazines to choose from, and the ones that were available weren't very interesting. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul.
by Mw
January 28, 2012
They always take the time to listen to me. I know they really care about me and what I have to say. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Robert
January 18, 2012
I can count on them to work with me until a solution is found for my situation. Other places might give up if they don't have an answer for me the first time, but not here. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They always make an extra effort to be polite and courteous. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by M. Bronson
January 17, 2012
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to make an appointment with this provider?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 17, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 05, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 05, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you able to relax during your appointment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
December 28, 2011
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Map and Directions
226 N 1100 E Ste A, American Fork, UT 84003