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Thomas Bramhall, MD

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Thomas Bramhall, MD
Associates Of En & T Surgery
(25 Reviews)
> Get Phone Number & Directions
500 W Main St Ste 320, Assoc Ear Nose & Throat Lewisville, TX 75057
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
This has to be the absolute worst medical office in history. On my 1st visit (keep in mind they have you come in 20 minutes early as it is for new patient paperwork) I waited for 1 hour and 15 minutes to see anyone. My second and final visit was today and I left without seeing Dr. Evans. I was treated as if I was a nuisance for daring to ask why 30 minutes into it I had not seen anyone. Upon asking, I was told that it would be another 30-45 minutes on top of that and then treated as if I am stupid for not knowing that they have a 20-30 minute appointment window after your scheduled time. If they cannot handle a schedule, do you really trust them to do surgery on you?? NOT me.
by Jason Grindle xxx.xxx.131.8
December 17, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Not at all, they made me feel stupid for even saying anything at all
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Not only did they not offer me a remedy, I had to go somewhere else to get help
by Dan xxx.xxx.216.187
November 05, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.247.222
October 02, 2012
The staff was okay. The office was charming, but a little out of the way. Dr. Bramhall was friendly, but really did not listen to me. He misread my records from my regular doctor and kept telling me I had had six sinus infections in three months, and that was impossible. I kept telling him he must be misreading my chart because it had been more like six sinus infections in 15 months (I think he couldn't remember what year it was). Then he looked at my two-year old catscan and told me my sinuses were obviously clear. I said, "Uh, those were taken two years ago." He seemed flustered at first and then just concluded the visit and told me to come back when I was symptomatic, because I looked fine to him. I told him that my doctor was concerned i might have a secondary fungal infection due to all of the antibiotics I had been on. Dr. Bramhall told me there was no such thing, even though an urgent care doctor told me the same thing, and I have read a lot about it on the Internet, from credible sources such as WebMD and the Mayo Clinic website. When I was sick again, I called back and his office could not get me in for almost two weeks, so I just went back to my regular doctor. Now I am sick again, and just not sure I want to see Dr. Bramhall again, even though my regular doctor insists I need to see an ENT. Kind of stuck, because I just don't trust he will take me seriously.
by Remos90 xxx.xxx.130.44
July 24, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.86.220
April 02, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
February 23, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
January 12, 2012
I was given a polite greeting when I walked in. I waited awhile to see the doctor but I can tell you it was worth the wait. Dr. Bramhall is one of the kindest, most honest doctors I have met in quite some time. He listened about any input I had and took everything I had to say to heart. He took his time with me and treated me like a person that mattered, not just a number. I would recommend Dr. Bramhall to anyone from young children to the elderly.
by Hollyfoshizzle
December 20, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider prominently display their diplomas or business license?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
December 03, 2011
Did this provider use excessive foul language?
No
Does this provider have helpful information available online?
Yes
Was this ENT Otolaryngologist friendly?
Extremely Friendly
by Anonymous
November 23, 2011
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Map and Directions
500 W Main St Ste 320, Assoc Ear Nose & Throat, Lewisville, TX 75057