Eileen Smith, MD

Eileen Smith, MD
8601 Village Dr Ste 118 San Antonio, TX 78217
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Was it easy to make an appointment with this provider?
No, it took a while
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous
December 20, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Would you refer a friend or family member to this psychiatrist?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
November 22, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was the waiting area spacious?
Yes
Are you going to visit this psychiatrist again?
Not if my life depended on it
by Anonymous
October 17, 2011
Would you refer a friend or family member to this psychiatrist?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
October 02, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider rush your appointment?
No
Did this psychiatrist have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 26, 2011
Would you refer a friend or family member to this psychiatrist?
No, I wasn't impressed
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were you able to relax during your appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
How would you compare this psychiatrist to others in his/her field that you have visited?
Fairly Average
by Anonymous
September 21, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this psychiatrist's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
September 14, 2011
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. All the advice they gave me was completely unbiased. They didn't try to force their opinions on me, and gave me genuine advice that was in my best interest. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Anonymous
August 31, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider offer flexible appointment times?
Yes
by Anonymous
June 24, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I really liked they took the time to explain my treatment's risks and benefits clearly. They made sure that I understood everything before I started treatment.
by Anonymous
May 23, 2011
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