Dorothy Merritt, MD

Dorothy Merritt, MD
Primary Preventative 6807 EF Lowry Expwy #103 Texas City, TX 77591
Add a Review

Consumer Feedback

(103 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I was very impressed with their advanced and sophisticated equipment. You can tell they only want the best for their patients. They made the extra effort to make sure every question and concern I had was addressed.
by Farrah
June 29, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office easy to locate?
Fairly Easy
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
June 17, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by hotstuff97
June 15, 2011
Did this provider answer all of your questions?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
June 06, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
May 18, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you by name?
No, I always have to remind them
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
May 02, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too cold?
No, it was fine
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
April 29, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories.
by jennifer
April 18, 2011
Are you going to visit this provider again?
Sure
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you recommend this provider to others?
Yes
by Anonymous
April 11, 2011
I'll definitely be going back. I didn't have a bad experience. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. This provider sometimes has a self pay discount. Dr. M herself didn't seem too happy to be helping me. Maybe they were just having a bad day, but they could have been nicer. Ron, Dr. Merritt's PA is VERY GOOD
by rmg
April 06, 2011
Add a Review