John Boyd, MD

John Boyd, MD
200 Heatherwilde Blvd Pflugerville, TX 78660
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 23, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
November 16, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
November 01, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
October 27, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 21, 2011
Was this provider's staff friendly?
Friendly Enough
Did this provider have reasonable prices?
They were decent, but not very affordable
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Was this general practitioner friendly?
Friendly Enough
by Anonymous
October 12, 2011
Would you recommend this general practitioner to others?
I Already Have
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
October 02, 2011
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by TDL
September 21, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They never left me for an extended period of time and I never felt ignored. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Penny Petrich
August 03, 2011
Everyone in my community knows that they are the absolute best in the field. They've never used foul language. They always make an extra effort to be polite and courteous. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately. There was no annoying music playing while I waited or during my visit.
by Belva Sheport
July 29, 2011
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