Carlos Cardenas, MD

Carlos Cardenas, MD
South Texas Gastroenterology 300 Lindberg Ave McAllen, TX 78501
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I don't know of anywhere else that would've taken better care of me. I had a great experience. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Delores Brown
July 21, 2011
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
July 05, 2011
Are you going to visit this provider again?
Without a doubt!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
May 03, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel safe in this provider's care?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
April 12, 2011
They always made sure that I wasn't in any pain. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I don't know of anywhere else that would've taken better care of me. I had a great experience. I wasn't worried about their equipment. It was safe and well taken care of. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Norma Lee Garza
March 08, 2011
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