Russell Vanbiber, MD

Russell Vanbiber, MD
2500 Fondren Rd Suite 255 Houston, TX 77063
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider have reasonable prices?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by daniel xxx.xxx.176.85
September 12, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Goodinapinch xxx.xxx.52.246
August 08, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.153.178
June 10, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
Yes! I was amazed at how clean it was!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.224.10
May 06, 2013
Was it easy to make an appointment with this provider?
Practically Impossible
Was this family doctor friendly?
Not at all
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.94.254
April 09, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Maureen Stepp xxx.xxx.233.44
February 04, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this family doctor's staff friendly?
Yes
by Anonymous xxx.xxx.53.132
January 30, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this family doctor use current and safe equipment?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.218.25
January 22, 2013
I have been a patient of Dr. Vanbiber's for 20+ years. I followed him several years ago when he moved his practice to a site that was less convenient for me in terms of location because of my respect for and utmost confidence in him as a physician. In the mid-90's he diagnosed a medical condition that various specialists with whom I had met during the previous two years had missed. Dr. Vanbiber has always treated me as though I were a partner when it came to my care and treatment, rather than as a clueless patient. Unlike my experiences with some physicians, Dr. Vanbiber has neither patronized me nor attempted to minimize symptoms or changes in symptoms being discussed during any of my appointments with him. I realize doctors' caseloads have increased and the time allotted for each patient's office visit seems to have decreased, however, I have never felt rushed or unheard by Dr. Vanbiber. Additionally, despite any diagnosis and/or treatment that has been less than pleasant, my experiences with Dr. Vanbiber as my primary care physician have been top notch! I have referred friends and professional colleagues to Dr. Vanbiber and will do so in future. And, of course, I will continue to see Dr. Vanbiber whenever a medical need arises.
by Davida xxx.xxx.218.25
December 28, 2012
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.72.152
November 13, 2012
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