Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible