Lawrence M. Cohen, MD

Lawrence M. Cohen, MD
The Center for Complementary Medicine 7300 Blanco Road, Suite 503 San Antonio, TX 78216
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to make an appointment with this provider?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
October 03, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's staff friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous
September 06, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it easy to make an appointment with this provider?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you experience unnecessary pain during your visit?
No
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 15, 2011
Was the waiting area spacious?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider listen to your input and concerns?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 12, 2011
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance.
by Brittany
July 18, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
May 25, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
May 05, 2011
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