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Janice Chang, MD

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Janice Chang, MD
Bay Area Dermatology Clinic
(78 Reviews)
> Get Phone Number & Directions
12 Professional Park Dr Webster, TX 77598
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Consumer Feedback

(78 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.243.30
March 12, 2012
by Anonymous
March 06, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
March 05, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 02, 2012
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 27, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider have helpful information available online?
Yes
by Anonymous
February 21, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this dermatologist's staff friendly?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the waiting area spacious?
Yes
by Anonymous
February 15, 2012
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
February 01, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you experience unnecessary pain during your visit?
No
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
February 01, 2012
I was satisfied with my visit. They were helpful and I left feeling encouraged. I did experience some pain with the injections that numb the area to be treated, but that was to be expected. The waiting room here is not overcrowded. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. I have never had my appointment rescheduled by the doctor or clinic. The doctor and her staff were very thorough and attentive.
by Annie
January 30, 2012
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Map and Directions
12 Professional Park Dr, Webster, TX 77598