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Stephen Franklin, M.D.

Nearby

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Knoxville, TN

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Stephen Franklin, M.D.
(17 Reviews)
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7800 Conner Rd. Powell, TN 37849
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.195.63
July 23, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
October 27, 2011
I was highly impressed with how comfortable the chairs in the waiting room were. Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment.
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by Anonymous
September 16, 2011
Was this provider's staff friendly?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
July 18, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
July 14, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
May 25, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by Anonymous
March 10, 2011
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Map and Directions
7800 Conner Rd., Powell, TN 37849