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Joe Black, MD

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Joe Black, MD
Black & Benton Pediatrics
(52 Reviews)
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4741 N Broadway St Knoxville, TN 37918
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were the waiting room chairs comfortable at this pediatrician's office?
Not really
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
by Anonymous xxx.xxx.73.138
April 23, 2013
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
by jhwsmom xxx.xxx.186.62
March 12, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Did you experience unnecessary pain during your visit?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.23.170
March 04, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
by jphipps xxx.xxx.44.129
February 21, 2013
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Was the waiting area spacious?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.101.113
February 14, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you recommend this pediatrician to others?
I Already Have
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous xxx.xxx.177.44
January 24, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this pediatrician use current and safe equipment?
Yes; the equipment is very advanced!
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
by Anonymous xxx.xxx.85.10
January 14, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.23.66
November 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.210.62
August 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.23.186
June 01, 2012
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Map and Directions
4741 N Broadway St, Knoxville, TN 37918