Carol McCullough, M.D.

Carol McCullough, M.D.
5653 Frist Blvd Ste 738 Hermitage, TN 37076
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this OBGYN promptly notify you about any test results?
Not really, it was about average
Does this provider remember you by name?
Sometimes, but not always
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous
January 23, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too cold?
No, it was fine
by Anonymous
October 26, 2011
Was this provider's office too cold?
Yes, I was freezing
Was this provider friendly?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
October 11, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider's office too cold?
Yes, I was freezing
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 27, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
September 14, 2011
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
September 06, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
August 30, 2011
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider rush your appointment?
No
by Anonymous
August 01, 2011
My whole experience at this office was above average starting with their very comfortable waiting room chairs. They were fantastic.
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by amber
July 14, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to make an appointment with this provider?
Yes
by Anonymous
June 10, 2011
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