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Mark Houston, MD

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Mark Houston, MD
Hypertension Institute
(16 Reviews)
> Get Phone Number & Directions
4230 Harding Pike Ste 400 Nashville, TN 37205
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too loud?
No, it wasn't too loud
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
November 04, 2011
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
August 01, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
July 17, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
July 09, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
July 05, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
He is located at St. Thomas Hospital and teaches at Vanderbilt University; a very knowledgeable doctor! He is the kind of doctor I want and have!
by Frances Saylors
May 12, 2011
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Map and Directions
4230 Harding Pike Ste 400, Nashville, TN 37205