Charles Munn, MD

Charles Munn, MD
Methodist Medical Group - Primary Care 6570 Summer Oaks Cove BARTLETT, TN 38134
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Sam Wood xxx.xxx.38.151
February 21, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by john C xxx.xxx.153.138
December 28, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider offer flexible appointment times?
Yes
Did this provider rush your appointment?
No
Was this provider friendly?
Yes
by Anonymous
November 12, 2011
Are you going to visit this provider again?
Sure
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 06, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 07, 2011
Does this provider use current and safe equipment?
Yes
by Anonymous
July 13, 2011
Was this provider friendly?
Absolutely Not!
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
June 20, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their staff is very friendly and professional. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Everyone in my community knows that they are the absolute best in the field. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by cissie
April 05, 2011
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