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Max Caudill, MD

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Max Caudill, MD
Franklin Gut Clinic
(21 Reviews)
> Get Phone Number & Directions
100 Covey Dr Ste 105 Franklin, TN 37067
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They have really great customer service here. They always put their customers first, regardless of the situation. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Their prices were very fair. The level of care you get for the price is outstanding.
by LIsa G
February 28, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Would you recommend this gastroenterologist to others?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
February 13, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
February 13, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
January 18, 2012
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They gave me sufficient information to make a decision about my treatment plan.

Dr. Caudill was outstanding at setting me at ease.
by Robert
November 29, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. The office was very easy to locate. I didn't have any trouble finding it at all. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by thaimike
September 22, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
August 12, 2011
Would you recommend this gastroenterologist to others?
Yes
Was this provider's office too cold?
No, it was fine
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
July 25, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by cindy morgan
May 05, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
April 29, 2011
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Map and Directions
100 Covey Dr Ste 105, Franklin, TN 37067