They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. When comparing them to others I have visited for the same condition, they are among the best I have seen. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. I did experience some pain that I felt could have been avoided, but it wasn't too bad. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.