Charles Woodall, MD

Charles Woodall, MD
Family Physicians Group 7685 Winchester Rd Memphis, TN 38125
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Everyone in my community knows that they are the absolute best in the field. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Or
January 12, 2012
Would you recommend this family doctor to others?
Yes
by Anonymous
September 21, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
September 01, 2011
Did this provider answer all of your questions?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
August 31, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 29, 2011
Does this provider offer flexible appointment times?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
May 17, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They always take the time to listen to me. I know they really care about me and what I have to say but and I was in a lot of pain before
and after my appointment. I was glad that they were located in a safe neighborhood. Since I went there with back pain and could barely walk upon entering they let my husband take care of all info at registration desk and they were quite pleasant and nice; however since I was in so much pain no one offered me a wheel chair to my room or back out the door. I only noticed there was a wheel chair available as I checked out. I literally hugged the walls on my way out and no one seemed to notice or care accept the lady a t he end of the line where I first noticed there was a wheel chair available. On a scale of 1 to 10, I was probably at least an 8. So here it is, if my husband has to fill out the papers b/c I am in too much pain why did no one offer me a wheel chair? On the plus side, I feel I was diagnosed properly but there but the compassion level was at at best a 1 from the staff but not necessarily from the PA but she should have let them know I needed a wheel chair to leave..
by runforit
March 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider's office clean?
It was satisfactory
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 07, 2011
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