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Cynthia Kang Rotondo, MD

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Cynthia Kang Rotondo, MD
Dermatology Specialists
(18 Reviews)
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900 E Woodland Ave, Dermatology Splst Pllc Knoxville, TN 37917
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this dermatologist answer all of your questions?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 10, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say. They always take the time to listen to me. I know they really care about me and what I have to say. The staff was very helpful. They never made me feel uncomfortable for asking any question. I always have the best experience every time I have an appointment here. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Donna Griffin
November 10, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
October 06, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 08, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
April 15, 2011
Did you feel safe in this provider's care?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
April 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
April 08, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's staff friendly?
Friendly Enough
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
March 22, 2011
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Map and Directions
900 E Woodland Ave, Dermatology Splst Pllc, Knoxville, TN 37917