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Gerald Congdon, MD

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Gerald Congdon, MD
Coastal Urgent Care and Family Medicine
(24 Reviews)
> Get Phone Number & Directions
201 Business Center Drive Pawleys Island, SC 29585
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Would you recommend this family doctor to others?
No
Did this provider answer all of your questions?
Some were answered
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous xxx.xxx.108.251
January 18, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.155.251
July 06, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. They were absolutely amazing and make others in the same field look like beginners.
by LN
February 24, 2012
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
February 15, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 02, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
November 29, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
November 18, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
September 01, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
September 01, 2011
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They have a very good professional reputation. I know that I'm under the care of an expert.
by s. mantell
June 02, 2011
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Map and Directions
201 Business Center Drive, Pawleys Island, SC 29585