Frank Costa, MD

Frank Costa, MD
Urology Institute Pittsburgh 4225 Northern Pike Monroeville, PA 15146
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Consumer Feedback

(24 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this urologist answer all of your questions?
Some were answered
Did this urologist thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this urologist leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider use excessive foul language?
Yes! It was very unprofessional!
by Anonymous xxx.xxx.242.60
November 25, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.62.179
October 22, 2012
Did this urologist use excessive foul language?
Not at all! They are always respectful and courteous!
Are you going to visit this urologist again?
Without a doubt!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.219.75
October 09, 2012
I have repeatedly seen Dr. Costa however he has been unable to treat my condition. Most recently I sat in the waiting room 2 hours to go back to sit another hour in the exam room only to have my questions go unanswered.
Additionally Dr. Costa refused to call in a prescription for me that was needed. I had to go to the emergency room the next day to get the help I needed.
I would never recommend Dr. Costa.
by Concerned patient xxx.xxx.254.252
September 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Bobbie Ragsdale xxx.xxx.28.77
August 15, 2012
Very unacknowledged staff!!!!! I asked them 15 times if they did a vasectomy in the office and they said yes. Then 2 days prior to having it done, they did not. They wont return my phone call or refund my co pay! I waited 2 hours after my appointment time and then only to wait another hour before the doctor came in and DIDN'T even know why I was there...Very upsetting and I hope no one goes there!
by Russell M Evans IV xxx.xxx.110.245
June 21, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
February 15, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this urologist's staff friendly?
Yes
by Anonymous
November 27, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Was the waiting area spacious?
No, multiple people had to stand
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this urologist seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
October 09, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this urologist use current and safe equipment?
Yes, the equipment is very advanced!
Does this urologist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
July 26, 2011
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