Joseph De May, MD

Joseph De May, MD
338 Russell Ave Williamsport, PA 17701
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I was uncomfortable with having my child get certain vaccinations, and when I told them I was uncomfortable, they said I couldn't leave unless my child got every vaccination. I couldn't believe how inconsiderate and harsh they were. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice.
by Janice
December 25, 2011
Does this provider promptly return your phone calls?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
by Anonymous
November 13, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
November 01, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this pediatrician to others?
I Already Have
by Anonymous
August 10, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 04, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 26, 2011
Would you recommend this pediatrician to others?
I Already Have
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
July 23, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
July 14, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have reasonable prices?
Yes
by Anonymous
June 22, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office clean?
It could have used some cleaning
Does this provider promptly return your phone calls?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Anonymous
April 07, 2011
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