Annette Ndagano, MD

Annette Ndagano, MD
Steel City Pediatrics 4411 Stilley Rd, 2nd Fl Pittsburgh, PA 15227
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office clean?
It was satisfactory
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
December 07, 2011
I got an appointment quickly. I've never had to wait too long. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by Patty
November 29, 2011
Would you recommend this pediatrician to others?
Yes
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
by Anonymous
September 19, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
September 15, 2011
Was this provider's office too cold?
No, it was fine
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Anonymous
August 12, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
August 12, 2011
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this pediatrician able to answer all your questions about immunizations?
Definitely not. They didn't know anything about immunizations
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous
July 21, 2011
Did this provider rush your appointment?
No
Does this provider have helpful information available online?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
June 08, 2011
Are you going to visit this provider again?
Without a doubt!
Was this pediatrician friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 04, 2011
Did this provider answer all of your questions?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
April 22, 2011
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