They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They had some annoying music playing in the background here, but it didn't bother me much. It was pretty quiet. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.