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Stevan Smallow, MD

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Stevan Smallow, MD
Knights Road Medical Practice
(40 Reviews)
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2846 Knights Rd Bensalem, PA 19020
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
This provider has helpful information available online, which is really convenient. They have a good website and online presence. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by bsh
December 03, 2011
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I had a great experience here and will most definitely refer them to others in need of an internist.
by snock
November 28, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
November 28, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
November 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider give unbiased advice?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
September 26, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider use current and safe equipment?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
June 30, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
June 14, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
April 27, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider have reasonable prices?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
March 08, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Their equipment was very advanced and sophisticated. I was very impressed!
by Bonnie
February 28, 2011
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Map and Directions
2846 Knights Rd, Bensalem, PA 19020