Melanie Costa, MD

Melanie Costa, MD
Dermatological Associates 4727 Friendship Ave Ste 300 Pittsburgh, PA 15224
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Consumer Feedback

(65 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.200.43
January 28, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel safe in this provider's care?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this dermatologist's staff friendly?
Yes
by Anonymous xxx.xxx.110.37
January 09, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.110.120
December 19, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
Without a doubt!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.19.75
November 07, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.225.205
October 30, 2012
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider answer all of your questions?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this dermatologist friendly?
Extremely Friendly
by Anonymous xxx.xxx.28.1
October 19, 2012
They overschedule and the wait time is outrageous. The staff behind the window are not personable at all. They yell out to people sitting across the crowded waiting room. Doctor is too rushed to give a hoot.
by Wait times excessive xxx.xxx.178.44
October 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.19.140
September 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.28.15
August 28, 2012
The staff is always pleasant and helpful. They help to get your appointment scheduled when it is convenient for you. The wait time is pretty good - sometimes they take you right away, other times you have to wait a short while, but never more than about 10 min. This physician is the most friendly, pleasant dermatologist I have ever seen. She listens carefully to what you have to say, she is empathetic with your condition, and she carefully explains her treatment and followup plan. Excellent physician
by ckopharm xxx.xxx.28.1
August 28, 2012
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