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Stephanie Mackey, MD

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Stephanie Mackey, MD
Dermatology Associates
(52 Reviews)
> Get Phone Number & Directions
800A New Holland Ave Lancaster, PA 17602
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office too cold?
No, it was fine
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
February 13, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this dermatologist answer all of your questions?
Yes
by Anonymous
February 02, 2012
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 23, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this dermatologist to others?
Yes
by Anonymous
January 11, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
January 05, 2012
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Sue
January 04, 2012
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
January 03, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 01, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 22, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
October 27, 2011
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Map and Directions
800A New Holland Ave, Lancaster, PA 17602