Richard Dreyer, MD

Richard Dreyer, MD
Retina Northwest 2525 NW Lovejoy St Ste 100 Portland, OR 97210
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Were the waiting room chairs comfortable at this provider's office?
They were average
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Was the waiting area spacious?
No, but I can always find a seat
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous
June 09, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider promptly return your phone calls?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
May 17, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
May 09, 2011
Does this provider have helpful information available online?
Yes, but very little
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider rush your appointment?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
May 09, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 29, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
March 30, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous
March 20, 2011
They made the extra effort to make sure every question and concern I had was addressed. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Anonymous
March 15, 2011
Was the waiting area spacious?
No, but I can always find a seat
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to relax during your appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
March 02, 2011
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