Richard Rubinstein, MD

Richard Rubinstein, MD
Portland Knee Clinic 5050 NE Hoyt St Ste 138 Portland, OR 97213
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
February 15, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
February 10, 2012
Does this provider treat their staff well?
Kind of, but not very well
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
February 08, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Are you going to visit this provider again?
Without a doubt!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 28, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
January 24, 2012
Would you recommend this orthopedic surgeon to others?
Yes
by Anonymous
January 18, 2012
Would you recommend this orthopedic surgeon to others?
I Already Have
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
January 12, 2012
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
January 03, 2012
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office easy to locate?
Fairly Easy
Does this provider promptly return your phone calls?
Yes
by Anonymous
December 29, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
December 27, 2011
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