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James Dean, MD

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James Dean, MD
Neurological Assoc Of Tulsa
(15 Reviews)
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6565 S Yale Ave, 312 Kelly Prof Bldg Tulsa, OK 74136
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider promptly return your phone calls?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 11, 2011
Initially we were happy with Dr Dean. But there is a big problem with the ability of the staff to return calls or faxes. When we questioned Dr Dean about this problem he became very defensive. Frankly, we do not have room in our lives for this kind of frustration. So we are looking elsewhere.
by john and hellen
August 23, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider offer any coupons, discounts or promotions?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 22, 2011
I love that he was always more than happy to answer my questions, and actually welcome questions. He went above and beyond. I knew I was getting top-of-the-line treatment when he told me about what they learned at the latest research he had done on my condition. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by Lacey
March 18, 2011
He and his office staff do not return calls. After a test I had done, Dr. Dean told me to call the office the day after the test to get the results, well, it took me a week to get someone to call me back with the results. He is a very good neurologist, but when I was talking with him on the phone, he took a personal call that I got to hear in its entirety--very unprofessional in my opinion. Guess what, I am again waiting for test results, just hoping and praying my phone will ring. I work in the medical profession and, although he appears to be a knowledgeable neurologist, his professionalism and lack of concern for his patients is lacking. I know I am not his only patient, but he should consider the stress a patient goes through waiting for test results that will give a diagnosis that may change their life. Also, his nurse does not have the most pleasant attitude and can be rude on the phone.
by shamm101577
July 26, 2010
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6565 S Yale Ave, 312 Kelly Prof Bldg, Tulsa, OK 74136