Melissa Reigle, MD

Melissa Reigle, MD
Kest Cohen & Levine Inc 6803 Mayfield Rd Ste 418 Cleveland, OH 44124
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Are you going to visit this urologist again?
If I need to, I'll return
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
September 12, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
August 15, 2011
Were the waiting room chairs comfortable at this urologist's office?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
June 21, 2011
It is obvious that their office is cleaned regularly. It was fantastic. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I will definitely refer my friends and family here. They were great and I think more people should know about them. I hate the quality of care at Lake and Geauga Hospitals but her group also works out of Hillcrest and the care there is outstanding!
by glad to help
June 13, 2011
Was this provider's staff friendly?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this urologist use excessive foul language?
No
by Anonymous
June 02, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They never left me for an extended period of time and I never felt ignored.
by kidneyguy
May 23, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 04, 2011
They made the extra effort to make sure every question and concern I had was addressed. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by KristenC
April 05, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider give unbiased advice?
Yes
Does this provider offer flexible appointment times?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
March 15, 2011
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